All posts by AKMI

Workshop on IT Matters on 09/11/2013

As per suggestion in 6th AKMI AGM, AKMI conducted its 2nd workshop on Information Technology matters.

On 09th Nov 2013, the workshop was conducted on IT Matters at Janalakshmi Financial Services Pvt Ltd., Bangalore. Around 25 participants were actively participated in the workshop. Workshop orgnaised by AKMI and heads of 3 MFIs i.e. Mr Deepak Ayyer, from Ujjivan, Mr Sathynarayan Badida from Janalakshmi and Mr Arun Kumar from Grameenkoota were taken the lead. Head of the IT dept were shared and clarified many clarifications of Participants and in the workshop Mr Ram from Future Financial Services Ltd., presented their way of tracing the field staff at time of field level operation by using GPRS.

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H R workshop at Ujjivan Office on 26/10/2013

It was decided in 6th AKMI AGM held on 26th Sep 2013 at Citadel Hotel- Bangalore to arrange different workshops based on the requirement especially on HR Matters, Fund rising and mobilisation, IT matters, Audit and Fraud Control, Statutory Compliance, CSR etc.

On 26th Oct 2013, the workshop was conducted on HR Matters at Ujjivan Financial Services Pvt Ltd., Bangalore. Around 30 participants were actively participated in the workshop and got benefit out of it. Workshop hosted by AKMI and heads of 3 MFIs i.e. Mr Vittal Rangan, from Ujjivan, Mr Thrishuli from Janalakshmi and Mr Amruthesh Shukla from Grameenkoota were taken the lead. Head of the HR dept were shared their own experiences along with several presentations which may using by them and useful to the participants.

There was very good interaction with participants and presenters. AKMI has received many compliments and suggestions to conduct this type of workshop in once in quarter.

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F L P at Chamarajanagar on 24/08/2013

Financial Literacy Program was arranged in association with Chamarajanagar District Chamber of Commerce and Industries (CDCCI). Around 800 customers from different MFIs were participated in the program. Mr Jayasimha, member of CDCCI were inaugurated function. Mr K J Morab, CEO-AKMI, Mr Basavaraj Hiremath, AVP-Spandana, Mr Shyam Prasad, Joint Secretary-FKCCI and Mr B M Pamadi, Ombudsman-AKMI participated and gave valuable speech to clients of MFIs.

Chikkaballpaur Financial Literacy Program

Association of Karnataka MFIs launch Customer Grievance Cell at Chikkaballapur

700 MFI customers attended financial literacy program and debate microfinance issues.
On 07th July 2012: AKMI (Association of Karnataka Microfinance Institutions) has conducted Financial Literacy Awareness Program and Opened the Customer Grievances Redressal Cell . The main aim of the event was to bring financial awareness  among the Microfinance customers of Chikkaballapur Dist and also to opened customer grievances redressal cell at

Ujjivan Financial Services Pvt Ltd,
#431/1, 1st Floor, 2nd cross, Jaibheema Nagar,
Near Govt. 1st grade College, MG Road Cross,
Chikkaballapur-562101.
The event was inaugurating by Sri S Sundaresh, LDM, Chikkaballapur other dignitaries was attended the program.

Sri Vivekanand Salimath, Chairman, AKMI said “This is a unique initiative undertaken by the microfinance sector in any state around the country. It reiterates our commitment to provide outstanding service to the poor and the underprivileged” and explained about the MFIs in Karnataka

A Grievances Redressal Officer, under AKMI, will attend to customer complaints and co-ordinate with the respective MFI(s). Serious problems would be escalated to the AKMI Governing Council.

Sri Samith Ghosh, Vice-Chairman, AKMI explained the position of MFIs in India and Karnataka in Specific.

Nearly 700-strong customers of various MFIs operating in Chikkaballapur attended financial literacy awareness program and provided their views and feedback on the functioning of MFIs and the Credit Bureau. A skit on the dangers of falling into the trap of loan commission agents was presented.

The nature of customer grievances that would be addressed by AKMI will include: staff misbehavior, charging of interest higher than stipulated rate or any unreasonable delay or denial of microcredit. AKMI already runs a toll-free helpline for customers of all MFIs operating in Karnataka. Customers and potential borrowers can call Chikkaballapur Grievances Redressal no: 08156-272077 and they can call BSNL toll-free number 1800 425 5654 at AKMI Head office, Bangalore for addressing their grievances and complaints.

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AKMI News

Workshop on Code of Conduct

AKMI arraged a Workshop on “Code of Conduct”  which was developed by Sa-Dhan and MFIN and “Fair Practices to Microfinance Institutions ” guidelines issued by RBI on 26th Mrach 2012. The main objective of workshop is MFIs should get full knowledge about both the concepts and it should be adopt in thier working level via, unit/ Branch/ taluk/ District and state level and impliment it effectively and maintain good relation with all level of cleints within and outside of organisation.

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Frontline Managers Conference

Office berears of AKMI Mr Vivekanand N Salimath, Chairman AKMI, Mr Suresh K Krishna, Secretary AKMI has participated in ” Frontline Managers Conference” in College of Agriculture Banking at Pune organised by RBI on 8th and 9th March 2012. During the discussion they were presented various aspects regarding Financial Inclusion in Karnataka with Governer, RBI.

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AKMI National Seminar on 09 Feb 2012

AKMI  in association with FKCCI  bangalore  has  conducted  one  seminar on 09th Feb 2012 at Hotel Lalith Ashok, Bangalore on the subject FINANCIAL INCLUSION CONVERGENCE OF EFFORTS.

The seminar focused on:

  • Measure achievement of financial inclusion and roles played by different stakeholders
  • Identify bottle necks in achieving financial inclusion and best practices to overcome
  • Examine the roles played by MFIs in financial inclusion and scope for the expansion of their efforts
  •  Enumerate the benefits of providing supportive regulatory frame work to MFIs to bring about financial inclusion by enacting Micro Finance Bill

The occasion was graced by Dr. VeerendraHeggade, Dharmadhikari, ShriKshetraDharmasthala and the Hon’ble Rural development and Panchayat Raj minister Shri jagadeesh Shetter..  The seminar was supported by Sa -Dhan and MFIN.

Representatatives from all MFIS in Karnataka ,Executives  from  Sa-Dhan  and  MFIN , various  GOVT  officials  , Executives  from SIDBI  Nabard  attended  the  seminar  and  it  was  a  grand  success

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AKMI News